Warranty

1 Year Warranty

DT and WD40 Media LLC (“Rednek Engineer PCs”) expressly warrants to the original purchaser (“Client”) that Client’s Custom PC will be free from material defects in parts, materials, components, and workmanship for a period of One Year from the date of delivery.

Within the 1st year of purchase, Rednek Engineer PCs will

(1) At Rednek Engineer PCs’ option, repair without charge, replace without charge, or refund any material defects in parts, materials, components, or workmanship, and (2) provide without charge technical support services specifically related to the repair or replacement of any material defects in parts, materials, components, or workmanship. The Client is responsible for the cost of shipping the PC or parts to and from Rednek Engineer PCs if a defect is believed to be present. Rednek Engineer PCs’ obligation to repair or replace components or parts shall be limited to repair or replacement with the model or product that is available at the time of the repair or replacement and that is of the same likeness, kind, quality, and performance as the defective part or component. Rednek Engineer PCs shall not be obligated to replace a defective part or component with a part or component that is of a superior likeness, kind, quality, or performance standard. In Rednek Engineer PCs’ sole discretion, and at Client’s request, Rednek Engineer PCs may replace the defective part with an upgraded part if Client consents to pay the difference in cost of the original part and the upgraded part.

To submit a warranty claim, contact us via email at build@rednekengineer.com.

Exclusions & Limitations

This Limited Warranty specifically excludes damage or defects that result from normal wear and tear, accident, neglect, misuse, user error, user modification, user installation, problems with electrical power, failure to perform preventive maintenance, or use that does not conform to the specifications given by the manufacturers of any component parts. Rednek Engineer PCs’ warranty does not cover software of any kind. This Limited Warranty is void if bios settings are changed, any overclocking is done, ownership of the PC is transferred, any repairs are completed by non Rednek Engineer PCs entities, or the client fails to follow instructions from technical support. Any repair or replacement performed by Rednek Engineer PCs shall not extend the original one-year warranty period of this Standard Limited Warranty. Rednek Engineer PCs is the sole and exclusive authorized provider of any warranty repairs or replacements.

THIS LIMITED WARRANTY IS AN EXPRESS WRITTEN WARRANTY AND THERE ARE NO IMPLIED WARRANTIES OF MERCHANTABILITY, SUITABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT WITH RESPECT TO ANY OF REDNEK ENGINEER PCS’ PRODUCTS OR SERVICES, ALL SUCH IMPLIED WARRANTIES BEING SPECIFICALLY DISCLAIMED. CLIENT’S EXCLUSIVE REMEDY AND REDNEK ENGINEER PCS’ ENTIRE LIABILITY FOR BREACH OF WARRANTY SHALL BE, AT REDNEK ENGINEER PCS’ SOLE DISCRETION, THE REPAIR OR REPLACEMENT OF A PC, OR IT’S COMPONENTS OR PARTS, THAT MANIFESTS A MATERIAL DEFECT IN PARTS, MATERIALS, COMPONENTS, OR WORKMANSHIP, OR A REFUND OF THE PURCHASE PRICE THEREOF AFTER THE PC IS RETURNED TO  REDNEK ENGINEER PCS. IN NO EVENT SHALL  REDNEK ENGINEER PCS BE LIABLE TO CLIENT FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF PROFITS, REVENUE, OR DATA ARISING OUT OF OR RELATED TO THIS LIMITED WARRANTY, WHETHER IN CONTRACT, TORT, OR OTHERWISE AND REGARDLESS OF WHETHER SUCH DAMAGES ARE FORESEEABLE.